Steps to Replace a Lost Emirates ID in the UAE

Jul 30, 2026

91 min

Jul 30, 2026 06:32

How to replace a lost Emirates ID in the UAE

## Reporting the Loss

If your Emirates ID is lost, stolen, or damaged, report it immediately at an ICP Customer Happiness Centre. This step is crucial to deactivate the old card and prevent misuse. If the card is damaged, bring it with you; if lost or stolen, a copy of the card is needed. If you don't have a copy, the ICP can provide your ID number or a copy through their system.

## Required Documents

To file a report, you need: - Original passport - Valid passport copy - Copy of residence visa - Recent passport-sized photo (meeting ICP requirements)

Additional documents may be required depending on your residency type, such as a sponsor's passport copy or a birth certificate.

## Online Application Process

You can apply for a replacement via the UAEICP app. First, download the app and sign in using UAE Pass for faster processing. If you don't have UAE Pass, register with your email to create an ICP account.

Search for "Replace Emirates ID for Residents" in the app menu and start the service. Fill in the application sections, including user data, identification information, and beneficiary details. You can also update your signature if needed, which requires a visit to an ICP centre.

Upload the necessary documents and a recent photo, then review your application carefully before submitting. Payment can be made via debit/credit card, and you will receive a request number to track your application.

## Tracking and Delivery

Track your application status online using the request number. Once your new card is ready, you will receive an SMS with collection details. If you chose delivery, the courier will inform you of the date and time.

## Fees

The total cost for replacing an Emirates ID online is Dh451.40, which includes issuance, e-service, and ICP fees.

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