Home Services Employer Responsibilities in the UAE: Key Guidelines

Employer Responsibilities in the UAE

In the UAE, the employer bears full responsibility for the employee, including:

  • Sponsorship of the residency visa.
  • Payment of salaries and bonuses.
  • Provision of medical insurance (mandatory, at least in basic coverage).
  • Provision of accommodation and transport (if applicable).
  • Payments through WPS — Wage Protection System.
Important

The employer is not allowed to charge the employee for visa processing, medical insurance, or administrative fees.

Also important: all employees in your office must be officially registered and have a valid residency visa from your company. In case of a random inspection (e.g., from the municipality — Bolidia), the fine can be up to 50,000 dirhams for each unregistered employee.


Employee Responsibilities

Employees are required to:

  • Comply with the terms of the employment contract and internal rules.
  • Have qualifications relevant to the position (the diploma must be relevant).
  • Arrange unemployment insurance — ILOE. This is a mandatory contribution paid by the employee, protecting in case of company bankruptcy or job loss for reasons beyond their control.

How is Employee Hiring Conducted in the UAE?

  1. Obtaining a quota.
    A quota is not a visa, but a “slot” for a job position. Without it, you cannot start processing an employee's visa.
  2. Employment contract.
    Signed even before the worker arrives. The contract is a mandatory basis for issuing an entry permit.
  3. Residency visa.
    After obtaining the e-visa permit for issuing a residency visa (formerly known as entry permit), the employee arrives in the UAE, undergoes a medical examination, arranges an Emirates ID, and receives the visa.
  4. Arranging medical insurance.
    This is the employer's responsibility. Without a policy, the residency visa cannot be activated.
  5. Registration in the ILOE system.
    This is done by the employee. The contribution is paid monthly or annually.

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What Should Be Considered?

Your license and type of activity determine which positions you can open.

  • The quota depends on the office area (on average — 9 m² per employee).
  • Free zones and mainland companies have different rates and terms for opening quotas.
  • The employment contract system does not include job descriptions — these are arranged by the employer.
  • An incorrect diploma can lead to visa denial (e.g., an accountant with a psychology diploma will not pass).

What to Do in Case of Disputes with Employees?

All labor disputes are handled through the appropriate structures:

  • For mainland companies — Ministry of Labor.
  • For free zone companies — zone administration.

Regardless of the form, all parties must comply with federal labor law.


Want to Protect Yourself and Your Business from Day One?

We will help:

  1. Check the quota and prepare the office.
  2. Arrange the contract and work visa.
  3. Select correct positions and corresponding diplomas.
  4. Organize WPS, medical insurance, visa documents.
  5. Prevent violations and fines.

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