How the Government System Works in the UAE
The UAE is a federal state with a unique model where many functions are delegated to private franchise centers. To do business effectively, it is important to know where to apply, which authorities regulate processes, and how to avoid mistakes.
Key Principles
- Ministries rarely work directly — services are provided through certified centers.
- There is competition between service providers — you can choose another center.
- There are both federal authorities and emirate-level bodies — powers vary.
Main Government Structures
- DED (Dubai Economic Department) — Mainland licenses, trade, tourism.
- MOHRE — labor relations, franchises TASHEEL/TADBEER/TASJEEL.
- DLD (Dubai Land Department) — property registration, leases (EJARI).
- Immigration (GDRFA, AMER) — visas, Emirates ID, residency.
- FTA (Federal Tax Authority) — VAT, Corporate Tax, FATCA.
- MOFA — apostille, international documents.
- DEWA / FEWA — utilities (water, electricity).
- Customs — import certification and clearance.
- Central Bank — KYC, AML, banking licenses.
- Municipality — sanitation, permits for cafés, salons, clinics.
Ministries Without Intermediaries
- Police, prosecution, and courts.
- Tax Authority (FTA).
- MOFA (Ministry of Foreign Affairs).
- Ministry of Finance — AML, ESR, FIU.
Need help dealing with UAE government authorities?
MIRAD will guide you through document preparation, applications, and interactions with ministries and service centers without mistakes.
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HowTo: Work with Government Authorities in the UAE
- Define your request (license, visa, taxes, real estate).
- Check which authority is responsible: DED, MOHRE, FTA, DLD, or Municipality.
- Confirm if the authority has a certified service center (e.g., AMER, TASHEEL).
- Collect documents and choose a center with good reputation.
- If rejected — try another center or escalate to HQ.
- Avoid conflicts or public complaints: they may lead to fines.
What MIRAD Does
- Clarify which authority regulates your case.
- Assist with document submission to DED, MOHRE, FTA, DLD, etc.
- Choose the right center (TASHEEL, AMER, Trusty).
- Speed up processes through experience and connections.
- Help avoid mistakes and penalties.
Why MIRAD
- 7+ years of experience dealing with UAE authorities.
- Direct work with DED, FTA, Municipality, MOHRE, Immigration.
- Support at every stage — from licensing to taxation.
- Knowledge of each emirate’s specific requirements.
FAQ: UAE Government System
❓ Can I apply directly to a ministry?
✅ Usually no — services are delegated to TASHEEL, AMER, Trusty, etc.
❓ What if a center rejects my request?
✅ You can go to another certified center — competition is allowed.
❓ Is a Free Zone license required for government services?
❌ No. Government registration and key permits are only possible via Mainland or federal authorities.
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