Responses to Compliance Requests: Preparation and Support
We professionally prepare a package of documents, explain the position, and protect the client's interests before the bank or regulator. In the UAE, banks and government bodies (FTA, MOE, ESR, AML, Free Zones) regularly conduct checks and require explanations regarding business structure, sources of funds, transactions, taxes, counterparties, and beneficiaries. Mistakes or an incomplete package can lead to account freezing, fines, or service denial. MIRAD handles all communication and preparation of responses.
When Support is Needed
Situation | Possible Request |
Request for Source of Funds | Bank Source of Funds / Transaction Justification |
UBO / KYC / Company Check | Detailed Company Profile + UBO Chart |
Increase in Turnover or Receipts | Justification Letter, Invoices, Contracts |
Operations with Offshore / Crypto | Proof of Trade, Compliance Explanation |
Check from FTA / ESR / AML / MOE | Supporting documents, structure explanation |
Suspicion of Shell Company | Confirmation of real activity, office, contracts |
What MIRAD Service Includes
Component | Work Content |
Accompanying Letters | Cover Letter, Explanation Letter in bank/regulator format |
Structural Documentation | UBO Chart, Corporate Structure, licenses, passports |
Financial Documentation | Invoices, contracts, statements, TRN, declarations |
Company Profile / Bank File | Description of activities, turnover, counterparties |
Submission and Support | Through portals/managers, responses to follow-up |
Communication | Interaction with banks, free zones and tax authorities |
Received a Compliance Request?
MIRAD will prepare and submit responses in the correct format to protect your business from blocking and fines.
MIRAD Consultation
Why Trust MIRAD?
- Experience with Emirates NBD, Wio, RAKBank, FAB, Mashreq, Zand and others.
- We know the format and tone of submission — what and how to write.
- We prepare documents in English, Arabic and bilingual format.
- We protect business reputation and prevent blockages.
- We keep correspondence and act strictly within the law.
HowTo: How to Prepare a Response to a Compliance Request?
- Receive a request from the bank or regulator.
- Submit documents and description of the situation to MIRAD.
- We analyze requirements and form a position.
- Prepare Cover Letter, Company Profile, supporting documents.
- Submit response through portal or manager.
- Support follow-up until the check is closed.
FAQ: Compliance Requests in UAE?
❓ How quickly should you respond to a bank request?
✅ Usually within 5–10 working days; otherwise blocking is possible.
❓ Can MIRAD respond directly on behalf of the company?
✅ Yes, we prepare and submit responses officially through portals and bank managers.
❓ If documents are in Russian, are translations needed?
✅ Yes, responses are accepted only in English or Arabic.
❓ Which bodies does MIRAD work with?
✅ With banks, Free Zones, FTA, MOE, ESR, AML and tax authorities.
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