Dubai RTA App and Website Experience Technical Issues

Apr 12, 2026

55 min

Apr 12, 2026 09:30

Dubai RTA’s app and website down: Parking payments, Salik recharge among services reportedly hit

## Service Disruptions Reported

Dubai's Roads and Transport Authority (RTA) is currently facing technical difficulties affecting its app and website. Users have reported problems with parking payments, Salik recharges, and other services. The RTA acknowledged these issues on social media, stating that their team is working to resolve them promptly.

## Alternative Payment Options

In response to parking payment issues, the RTA advised users to utilize SMS or solar machines located in parking areas as alternative payment methods. However, the authority has not provided a timeline for when full service will be restored.

## User Complaints

Many customers have taken to social media to express their frustrations. Issues include login failures, missing vehicle data, and difficulties booking appointments. One user mentioned being unable to renew vehicle registration due to the app's unresponsiveness, while another reported problems with vehicle inspection bookings.

## Impact on Kiosks

The technical issues have also affected smart kiosks at vehicle registration centers. A customer reported that staff at a testing center indicated the server might be down until Monday. Meanwhile, others have faced challenges recharging their Salik accounts.

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