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Home News Du Network Outage Disrupts Voice Calls in UAE

Du Network Outage Affects Voice Calls in UAE

Jul 15, 2026
55 min
1
Jul 15, 2026 06:32
Du network outage disrupts voice calls in Dubai and Abu Dhabi

## Service Disruption in Dubai and Abu Dhabi

On Wednesday morning, telecom provider du faced a significant service disruption affecting voice calls in Dubai and Abu Dhabi. The outage began around 7:00 am UAE time, as reported by Downdetector, a platform that monitors telecom issues worldwide.

## User Complaints and Affected Services

A surge in user complaints was noted, with 71% of customers experiencing problems with voice calls. Additionally, 14% reported issues with mobile signal strength, while 8% faced mobile internet disruptions. Du's mobile app also displayed a message indicating ongoing efforts to resolve the issue.

## Services Still Operational

Despite the outage, not all services were impacted. SMS messaging and mobile internet access remained functional, allowing users to continue using social media apps. Du's internet calling service, Botim, was also operational, providing an alternative for making calls.

## Awaiting Official Statement

As of now, du has not released an official statement regarding the cause of the outage or a timeline for full service restoration. Gulf News has contacted the company for further information and will provide updates as they become available.

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